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How it works

A straightforward path to peace of mind

Three simple steps, with dedicated support throughout.

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1

Pay the £95 introductory admin fee

A single capped introductory fee of £95 covers full case coordination — consultant matching, record collection, and a reply within 4-5 working days. Once payment is confirmed you are redirected immediately to your secure case form.

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2

Submit your case

Complete your case form and upload your medical documents — reports, lab results, radiology images, or anything relevant. All files are handled securely and in line with privacy regulations. We then match you with the right specialist for your condition.

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3

Get matched with a consultant

Our experts match you with the right consultant for your condition and reply directly to you. Typical turnaround is 4-5 working days.

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